Whether you want an appointment, have a question, or need assistance, Crystal Run is here to help. Please visit our Appointments & Rx page to use our Book Online feature to book an appointment, or call 845.703.6999 to schedule/cancel an appointment or visit our Patient Portal to request a prescription refill.
Please use the Contact form below and select the appropriate 'Reason for Contact' in the drop-down menu for Human Resources/Careers, Clinical Inquiries, Medical Records, General Questions, Compliments, Insurance questions, and more. If you'd like to speak to a Patient Experience Advocate at a specific location, you may email them directly for assistance. Below, we have also provided contact information for our Service Excellence Program Coordinator and a direct email to our Billing Department for patient billing inquiries.
Disclaimer: Crystal Run Healthcare welcomes the ability to communicate with our patients via email and other electronic means. However, by law, we have the responsibility to remind you that public email may not be the most secure method for communication. We offer other means of communication via phone, secure email, and/or our Patient Portal. Crystal Run Healthcare will assume that you understand the risks of using email and are comfortable with using email as a means of communication with our providers should you choose to proceed. Please contact us at 845-703-6999 if you need further assistance.
Locations & Directions
|155 Crystal Run Road|
Middletown, NY 10941
|Phone: 845.394.3389||Please visit our Locations page to select a convenient location and get driving directions.|
Service Excellence Contact
|Patient Experience Advocate||PatientExperience@CrystalRunHealthcare.com|
Patient Experience Advocates by Location
|JoAnna Barone||155 Crystal Run Rd, Middletownemail@example.com|
|Jennifer Hicks||100/300 Crystal Run Rdfirstname.lastname@example.org|
|Kara Cable||95 Crystal Run Rd, Middletownemail@example.com|
|Shari Bailey||Goshen, Warwick,||firstname.lastname@example.org|
|Debra Hoffmann||185 Rykowski Ln|
|Dawn Brozowski||New Windsor Orthopedicsemail@example.com|
|Donna Delapine||New Windsor PT/OTfirstname.lastname@example.org|
|Joan Patterson||Rock Hillemail@example.com|
|Kelly Schaub||West Nyackfirstname.lastname@example.org|
|Billing Department Inquiries|
New Insurance Inquiries
|Click to Chat or call 844-259-5944|
|Medical Records Inquiries||*Please do not send documents to this email*||HIM@crystalrunhealthcare.com|
Have a Question? We have answers!
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